All The Details

CUSTOM ORDERS

At this moment in my creative journey, I've made the choice to hit pause on taking custom requests. It's not an easy decision, but I've got to prioritize the balance of being a Mom, work, my personal time, and my creative flow. But, you'll be the first to know when that happens – just keep an eye on my Instagram for any announcements. So, stay tuned, and let's see where this journey takes us together. Thank you for understanding.

RETURNS/EXCHANGES/CANCELLATIONS

Let's talk about returns, exchanges, and all that jazz. Here at my humble abode, I’m all about craftsmanship and quality. Each piece I create is like a little piece of my soul poured into it, that said it inherently comes with natural character flaws that makes each piece unique. So, when it comes to returns, sorry to say, but I’m not set up for that. Every item is made to order with love and care, so it's yours to love and pass down (heirloom) once it's in your hands.

If by chance you're not delighted with your purchase, let's chat. *Depending on the situation, I am open to swapping it out*dependent on inventory, for something else or hooking you up with some a credit within a reasonable window of 7 days. *As long as it is returned in the exact condition it left my studio. Keep in mind, everything I create is unique and a new custom can take as much as 45 days.

DAMAGED PRODUCT

If by chance a piece arrives at your doorstep already damaged, we'll tackle this together, step by step, on a case-by-case basis. Depending on the situation, I may need to either have you send the piece back to me for repair or I may replace it entirely. I’ve got your back for the first 7 days after delivery.

It's all about teamwork, after all, and ensuring that you're left with a piece that brings joy and delight. I am here to make things right, one step at a time. You'll be responsible for shipping the damaged item back to me, but I've got you covered on the return journey.

So, dear ones, that's the lowdown on my policy. If you've got any burning questions, don't be shy. I’m here to make sure your journey is nothing short of extraordinary.

Until next time, surprise yourself. Do something new, maybe check in with someone you haven’t connected with in a while. Your heart will do a few leaps of joy and our world will be a few leaps of joy better because of you.

May you be well.